The Columbia Insurance Group team is wishing all our agency partners and policyholders the best as Hurricane Helene makes its way across the southeastern United States. We know many of you will be adversely impacted by this storm, and we want to assure you that your peace of mind is of the utmost importance to us.

Columbia is fully prepared to support you and your policyholders. While we know the difficulty of these situations cannot be understated, our team stands ready to assist you in bringing resolution as soon as possible.
 

Claims Contact Information

Report Claims (Mon – Fri, 7:00 a.m. – 4:30 p.m. Central)

Email: First Notice of Loss – claims@colinsgrp.com 

All other correspondence – columbiaclaims@colinsgrp.com

Phone: 573-474-6193

Report Claims After Hours (4:30 p.m. – 7:00 a.m. Central)

Serviced by QRM for Columbia Insurance Group

Email: First Notice of Loss – claims@colinsgrp.com

All other correspondence – columbiaclaims@colinsgrp.com 

Phone: 800-829-2524

Fax: 573-381-3772

Report Towing Claims (24 hours) 

Phone: 866-392-7076

Should you have any questions, please know we are only a phone call away. The team at Columbia Insurance Group wishes you all the best as you move forward.