The People Powering Columbia's Mission

The People Powering Columbia's Mission

It’s our mission to build enduring relationships with you, our agency partners, by providing exceptional service and value. In between offering you the best customer service in the industry, we also work hard to live out our core values, which include having fun and being responsible corporate citizens.

That means we take time to connect as a team as well as make a difference in our communities. We are honored to further the mission of more than 30 organizations annually with charitable contributions. Our teammates also make a positive impact in local charitable causes by giving their time and talents through our Volunteer Paid Time Off program, introduced in 2024.

We are also a United Way pacesetter company! In 2024, 91% of our employees donated to their local United Way, raising more than $78,000. We're proud to be not only a company who cares but a team of people making a difference.