Our thoughts and prayers are with those who have been impacted by the severe weather and flooding that occurred Sept. 26 - 27, 2024.

Please know our team stands ready to assist you. Also, the Tennessee Department of Commerce and Insurance issued Bulletin 24-03 with details that may be helpful as you plan your next steps.

For billing assistance, contact our Customer Service Department at 800-877-3579, extension 1810 between the hours of 8:00 a.m. and 4:30 p.m. CDT. 

For help with a claim, please contact your local agent or our Claims Department at 800-877-3579, extension 1860 between the hours of 8:00 am an 4:30 pm CDT. After Hours (4:30 p.m. – 7:00 a.m. Central), feel free to call 800-877-3579.

While we know the difficulty of these situations cannot be understated, our team is fully prepared to support you and your policyholders. We wish you all the best as you move forward, and we are only a phone call away should you need us.